Privacy Policy

Welcome to WoltSMS ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual phone number service for SMS verification and account activation purposes.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our service.

We may collect the following types of personal information:

• Account Information: Email address, username, and encrypted password
• Payment Information: Billing details processed through secure third-party payment processors (we do not store credit card information)
• Usage Data: Information about how you use our service, including virtual numbers requested and verification attempts
• Device Information: IP address, browser type, operating system, and device identifiers

• Received SMS Messages: Verification codes and messages sent to virtual phone numbers
• Metadata: Sender information, timestamps, and message delivery status
• Virtual Number Usage: Which services you use virtual numbers for (for service improvement purposes)

• Log files and server data
• Cookies and similar tracking technologies
• Analytics data about service usage patterns

We use the collected information for the following purposes:

• Service Provision: To provide virtual phone numbers and deliver SMS messages
• Account Management: To create and manage your account, process payments, and provide customer support
• Service Improvement: To analyze usage patterns and improve our service quality
• Security: To detect and prevent fraud, abuse, and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations
• Communication: To send service-related notifications and updates

Our virtual phone numbers are designed to be temporary and are typically used for one-time verification purposes. Numbers may be recycled and reassigned to other users after a specified period of inactivity.

• SMS messages are temporarily stored to allow you to access verification codes
• Messages are automatically deleted after 24-48 hours
• We do not read or analyze the content of SMS messages beyond what is necessary for service delivery
• Messages containing sensitive information are handled with additional security measures

Your data is stored on secure servers located in Europe Central. We use industry-standard security measures to protect your information.

• SMS Messages: Deleted within 24-48 hours of receipt
• Account Information: Retained while your account is active and for up to 2 years after account closure
• Usage Logs: Retained for up to 12 months for security and service improvement purposes
• Payment Records: Retained as required by applicable financial regulations (typically 7 years)

We have implemented automated systems to ensure data is deleted according to our retention policies. Virtual phone numbers and associated SMS data are purged regularly to maintain the temporary nature of our service.

We implement comprehensive security measures to protect your information:

• Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256
• Access Controls: Strict access controls limit who can view your information
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Incident Response: We have procedures in place to respond to security incidents
• Staff Training: Our employees receive regular privacy and security training

We work with trusted third-party service providers to deliver our service:

• Telecommunications Providers: For virtual phone number provisioning and SMS routing
• Payment Processors: For secure payment processing (e.g., Stripe, PayPal)
• Cloud Infrastructure: For hosting and data storage (e.g., AWS, Google Cloud)
• Analytics Services: For service improvement and fraud detection

All third-party providers are required to maintain appropriate security measures and are bound by confidentiality agreements.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR):

• We process personal data based on legitimate interests and consent
• You have the right to access, rectify, erase, and port your data
• You can object to processing and withdraw consent at any time
• We have appointed a Data Protection Officer (contact: dpo@woltsms.pro)

For California residents, we comply with the California Consumer Privacy Act (CCPA):

• You have the right to know what personal information we collect
• You can request deletion of your personal information
• You have the right to opt-out of the sale of personal information (we do not sell personal information)
• You have the right to non-discrimination for exercising your privacy rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of processing
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at dpo@woltsms.pro. We will respond to your request within 30 days.

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze service usage
• Prevent fraud and abuse

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect service functionality.

If you are located outside the country where our servers are located, your information may be transferred to, stored, and processed in that country. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

If you are located in the EU and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.